Becker's Healthcare August 27, 2025
The AI wave in healthcare revenue cycle management (RCM) shows no signs of slowing down. Every week, new solutions promise automation, intelligence, and operational efficiency. But for CFOs, the real challenge isn’t in hearing the pitch — it’s in separating substance from hype.
AI is not magic. It’s software. And like any software investment, it demands thoughtful evaluation.
Before signing a contract or approving a pilot, here are five questions every healthcare CFO should be asking about AI. The answers will reveal whether a vendor is offering true value — or just repackaging familiar automation with a shiny new label.
1. Can You Show Me the AI’s Work? (Explainability Matters)
It’s easy for vendors to claim their AI “learns” or...
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