Deloitte November 13, 2019
Neal Batra, Maulesh Shukla

The future of health, where well-being will replace treatment and the customer will be at the center of health care, seems far away, but here’s evidence that change is already underway.

BY 2040, we expect fundamental changes to the health care industry, driven by consumerism, data availability and use, and scientific innovation. In Forces of change, we discussed how the future of health will likely revolve around sustaining well-being rather than responding to illness, with the consumer at the center. The year 2040 is 21 years away, and as we share this vision for this future, we are often asked—how do we expect to get there? This article takes a step toward answering that question by looking at the...

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