Short-Term Loss, Long-Term Gain: Encouraging Bottom-Up Ideas That Revise the Value Equation

In a discussion with NEJM Catalyst, Marc Harrison, MD, CEO of Intermountain Healthcare, describes the progress of Intermountain One, an initiative that encourages — and benefits from — staff ideas to improve care and enhance value. One example is the POKE project to reduce poke interventions for premature newborns in the NICU, which has decreased morbidity, mortality, and cost per case. He also shares insights from his own experience...