Healthcare IT Today July 30, 2025
The following is a guest article by Ben Baldi, Senior Vice President, Global Public Sector at Tricentis
Since 2020, university-affiliated medical systems have prioritized modernizing electronic health records (EHRs)—a shift accelerated by the COVID-19 pandemic and the need for real-time data sharing, collaborative research, and flexible care delivery. Today, these institutions are focused on strengthening their EHR investments to serve patient care, research, and education more effectively while reducing digital burdens put on clinicians.
Yet, over 70% of physicians at academic hospitals report burnout due to EHR use, with poor usability and workflow disruption driving the issue. Nurses have also flagged EHR design flaws as potential sources of patient harm resulting from problems like data entry errors, alert fatigue, and...
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