Senior Housing News August 6, 2024
Building in more flexibility to worker schedules is not a new strategy for the senior living industry. But in 2024, operators are still tweaking those strategies to improve their staffing practices.
The concept has worked well in other customer-facing industries. After global retailer Ikea faced a turnover problem in 2022 and 2023, the company implemented better benefits, higher wages and a more flexible, tech-oriented scheduling system. Using that approach, Ikea cut turnover to 25.1% in the U.S. last year, a marked decrease from the 33.6% turnover rate seen in 2022.
Some senior living operators, such as St. Charles, Missouri-based Arrow Senior Living are taking similar routes in their own staffing strategies. Arrow has an in-house app referred to as The...
Today's Sponsors
Today's Sponsor