Fierce Healthcare November 4, 2022
A new report found nearly 10 states reported higher complaints of Medicare Advantage (MA) marketing, including complaints of seniors being misled about a plan’s benefits.
The report (PDF), released Thursday by Senate Finance Committee Chairman Ron Wyden, D-Oregon, calls for the Centers for Medicare & Medicaid Services (CMS) to install new rules such as cutting off cold calls. The report comes as CMS has taken new steps to rein in MA television ads starting next year.
“It is unacceptable for this magnitude of fraudsters and scam artists to be running amok in Medicare and I will be working closely with CMS to ensure this dramatic increase in marketing complaints is addressed,” said Wyden in a statement Thursday.
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