Healthcare IT News March 7, 2024
The Eye Care Center of Northern Colorado’s new EHR/PM was painful – so it switched again. The result? A dozen clicks down to one. Two-and-a-half minutes down to just 30 seconds. More data sharing between physicians and specialists. And correct bills.
The Eye Care Center of Northern Colorado needed to implement a new EHR because its previous EHR implementation, one year prior, left staff and clinicians underwhelmed. The old EHR and practice management system from a well-known vendor seemed promising at the time, but quickly proved ineffective.
THE PROBLEM
“The group discovered the software did not have the functionalities we expected, and the primary pain point came from billing,” said Megan Hamilton, clinical director of The Eye Care Center of...
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