Medical Xpress February 25, 2025
University of Sharjah

Artificial intelligence does not always get it right when responding to patients’ queries on health care information about cancerous diseases, scientists say.

In an article in the European Journal of Cancer, scientists note that “challenges persist in accuracy, reference quality, and readability of health information. These issues are especially pronounced in languages other than English, where hallucinations remain a concern.”

The scientists examined seven leading AI chatbots—ChatGPT, Google’s Gemini, Microsoft’s Co-Pilot, MetaAI, Claude, Grok, and Perplexity, assessing their ability to answer common cancer-related queries in English, Arabic, French, Chinese, Thai, Hindi, Nepali, and Vietnamese.

With millions of people turning to AI chatbots for health advice, ensuring these tools provide accurate, comprehensible, and well-referenced information is critical, the scientists maintain in...

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Topics: AI (Artificial Intelligence), Provider, Survey / Study, Technology, Trends
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