Salesforce rolls out new AI solutions, resources tailored to healthcare sector

Fierce Healthcare September 11, 2024
Heather Landi

Salesforce is doubling down on its strategy to develop industry-specific artificial intelligence capabilities and solutions with a strong focus on financial services, healthcare and life sciences, retail and manufacturing.

The company unveiled this week a new AI use case library featuring more than 100 capabilities embedded in its 15 industry clouds. Industries AI is a set of foundational, pre-built and customizable AI capabilities that tackle industry-specific needs and challenges to help customers start delivering value quickly, the company said.

For the healthcare and life sciences sectors, organizations can deploy ready-to-use AI to help automate time-consuming tasks like matching the right patients to clinical trials and verifying patients’ benefits information.

Salesforce’s new patient and member services AI tool, which can be...

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