VentureBeat March 5, 2025
Salesforce announced Agentforce 2dx today, a major update to its digital labor platform that enables autonomous AI agents to work proactively behind the scenes across enterprise systems without constant human supervision.
The announcement marks a substantial evolution from the company’s previous approach, where agents primarily operated within chat interfaces and required explicit user prompts. The new system aims to embed AI agents that can anticipate needs, monitor data changes, and take action autonomously across any business process.
“Companies today have more work than workers, and Agentforce is stepping in to fill the gap,” said Adam Evans, EVP and GM of Salesforce’s AI Platform, in a statement sent to VentureBeat. “By extending digital labor beyond CRM, we’re making it easier than...
Today's Sponsors
Today's Sponsor