VentureBeat April 25, 2024
It’s one thing to have a basic chatbot that can provide answers to simple questions, but it’s quite another to have a fully generative AI-powered platform that can actually perform actions.
Salesforce today is expanding the availability of its Einstein Copilot making the technology generally available. Alongside the release, Salesforce is also expanding the capabilities of the platform with new Einstein Copilot Actions that enable sales teams to be more productive with the power of gen AI. Einstein Copilot was first previewed by Salesforce in September 2023 during the company’s Dreamforce 2023 conference. In February of this year, Einstein Copilot reached beta availability enabling more users to try out the technology.
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