VentureBeat April 13, 2023
Shubham Sharma

Salesforce has launched new data cloud, AI and automation capabilities to expand its Customer 360 for Health enterprise platform.

Nearly 80% of healthcare consumers cite difficulty navigating the care journey — both online and with customer support — as the top reason for leaving their provider and moving to another one.

With the latest innovations, Salesforce is looking to bridge this gap in care and enable healthcare providers to deliver more personalized treatment experiences in real time — while also reducing operational costs.

So, what’s new in Customer 360 for Health?

Customer 360 has been around as the go-to customer relationship...

Today's Sponsors

LEK
ZeOmega

Today's Sponsor

LEK

 
Topics: AI (Artificial Intelligence), Cloud, Health IT, Technology
Memorial Sloan Kettering partners with AWS to use AI in cancer research | ViVE 2025
S&P: AI, Cloud to Boost Global IT Spending by 9% This Year
Montefiore Health System Selects AWS as Strategic Cloud Provider
AWS Turns to Ancient Logic to Tackle Modern AI’s Hallucinations
Enterprise tech spending to hit $4.9 trillion in 2025, driven by AI, cloud, and cybersecurity

Share This Article