Healthcare Technology Report May 5, 2023
Cloud-based software company Salesforce is continuing to lean into the healthcare space, this time with new additions to its digital platform, Customer 360 for Health, for automating healthcare processes. With approximately 80% of healthcare consumers reporting, according to an Accenture survey, that navigating their care journeys is an uphill battle that keeps them from fully comprehending important health information, Salesforce has stepped in to address this disconnect by beefing up the data cloud, AI, and automation capabilities...
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