Forbes December 26, 2024
Akhilesh Tripathi, CEO of Digitate, manages the product, market, channel and partner strategy for Digitate’s flagship product, ignio.
As technology rapidly advances, focusing on continuous value creation is perhaps the only way to distinguish between hype and actual real value. In the current business environment, where investment dollars are sparse, continuous value creation is a necessity for survival and growth.
This principle is also reshaping the software-as-a-service (SaaS) industry, focusing on making offerings an integral part of customers’ operations, support and infrastructure.
Business is always dynamic. SaaS companies have generally done a good job of eliminating shelfware. However, their journey should not end with merely onboarding the customer onto its platform. A central theme of SaaS at Digitate is to...
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