CHCF January 21, 2026
Victoria Clayton

Going beyond clinic walls to coordinate care proves vital for Medi-Cal enrollees with complex care needs, including homelessness

On a Sunday night in January 2022, Cuc “Patty” Dao awoke with bizarre symptoms. Her vision was blurry and her equilibrium off. Dao, who was 53 at the time and living in Ukiah in rural Northern California, had always prided herself on being healthy, so this was a confusing moment. “I felt like my head was stuck to the ground,” she said. When the vomiting started, Dao assumed she had a virus or a bad reaction to a recent COVID-19 immunization.

“I’ve never been diagnosed with anything. I wasn’t on any medication. I worked hard, I paid taxes, I did everything,” said...

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