RevCycle Intelligence April 18, 2022
Truly measuring the success of RPA adoption requires a wide set of revenue cycle management metrics.
Healthcare organizations see automation as vital to increasing net revenue, reducing costs, and improving the patient experience. While robotic process automation will certainly address inefficiencies across the revenue cycle and provide quantitative benefits, the technology can also yield operational and qualitative benefits.
In making the business case for RPA, revenue cycle leaders will want to highlight the many advantages the technology can bring to their organizations while bearing in mind the need to set realistic expectations about automation and its impact on their ability to better manage people, process, and technology.
In this final installment of a three-part series on the...