HealthLeaders Media November 16, 2022
Healthcare financial leaders were asked if and when they calculate return on investment (ROI) on revenue cycle management (RCM) automation.
KEY TAKEAWAYS
– A survey of more than 550 financial leaders from hospitals and health systems highlights an absence of best practices for measuring RCM automation ROI.
– Nearly a third (32.7%) said they calculate ROI in-house, while 7.1% stated ROI is calculated by their RCM automation vendor.
– More than a third (34.7%) said they measure ROI monthly, followed by quarterly (26.4%), annually (14%), and semi-annually (6.6%).
While the use of automation in RCM continues to grow, how its ROI is measured varies heavily depending on the provider, according to a survey from Healthcare Financial Management Association commissioned by...
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