HealthsystemCIO.com September 4, 2020
Industry experts are predicting that usage of robotic process automation (RPA) will increase healthcare while transforming the organization. The adoption rate has been low and slow due to rudimentary use cases. Automation to assist with tasks in HR and revenue cycle continues to dominate most healthcare RPA examples on the market today. Unfortunately, it is difficult for a CIO to justify an enterprise-level scripting system financially.
According to Gartner, 50 percent of US healthcare providers will invest in RPA in the next three years. However, healthcare CIOs are not searching for standalone RPA systems. Instead, they will consider RPA features when they upgrade an existing system in their current portfolio.
Examples of Healthcare RPA Use Cases
One use case of...