VentureBeat December 27, 2021
In 2021, enterprise teams turned to robotic process automation (RPA) to simplify workflows and bring some order to office tasks. The next year promises to bring more of the same sophisticated artificial intelligence and task optimization so more offices can liberate their staff from repetitive chores.
The product area remains one of the poorly named buzzwords in enterprise computing. There are no robots in sight. The tools are generally deployed to fix what was once known as paperwork, but they rarely touch much paper. They do their work gluing together legacy systems by pushing virtual buttons and juggling the multiple data formats so that the various teams can keep track of the work moving through their offices.
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