Forbes September 26, 2024
Rite Aid is grabbing headlines for locking up nearly all items in a southern California store, putting everything from baby formula and paper towels to makeup and potato chips behind plexiglass.
The drugstore chain, which emerged from federal bankruptcy protection earlier this month, took measures at its store in Compton that go beyond locking up higher-value items that require a drugstore employee to unlock a case. Rite Aid’s Compton store this summer began requiring customers to “ring for help” by pressing a button that alerts an employee to come unlock the encased products throughout the store.
Rite Aid wouldn’t say whether the near all-item lockup would be replicated at stores outside of southern California, but said it’s part of a...