Becker's Healthcare January 15, 2025
Kelly Gooch

Care New England Health System always and continually strove to provide an efficient, full continuum of behavioral health services across its organization. However, the heightened, pandemic-driven rise in demand truly underscored the critical need for full-spectrum behavioral health access.

To meet this rising demand, the Providence, R.I.-based health system, which includes Women & Infants Hospital, Kent Hospital and Butler Hospital, a private, nonprofit psychiatric and substance abuse hospital, took a number of steps to expand access and reduce strain on emergency departments.

“For us, since the pandemic, quite frankly, our primary focus has been on access, and I think we’ve done some really interesting work here that we continue to refine and focus on,” Mary Marran, chief administrative officer for...

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