Physicians Practice June 12, 2024
How health systems can leverage artificial intelligence to reduce patient no-shows, revolutionize physician scheduling and improve patient outcomes.
Since the early 2000s, artificial intelligence (AI) has raised concerns regarding its use in healthcare to manage vast amounts of patient data, ensure proper handling, and maintain robust security measures. Nevertheless, contemporary healthcare organizations are exploring ways AI can safely enhance operational efficiency and support their patient populations, with patient data emerging as one of the most valuable assets within healthcare organizations today.
Phoebe Physician Group (PPG), an affiliate of the Phoebe Putney Health System in southwest Georgia, put three years of patient data to work to solve one of its most complicated problems: An above average patient no-show rate in a...