RevCycle Intelligence August 29, 2022
Patient collections is a sensitive area in healthcare, but revenue cycle technology can actually help to humanize and improve the patient financial experience.
Revenue cycle technology is helping Hackensack Meridian Health become a high-performing healthcare organization, especially when it comes to patient collections and financial experience.
“We do not want manual processes in the revenue cycle if we can use technology at any point,” explains Anne Goodwill Pritchett, MPA, FHFMA, executive vice president of revenue operations for Hackensack Meridian Health. “We want that because it ensures a high level of performance when you don’t have manual interventions. Technology refines our processes and makes them better.”
Tapping technology to improve the revenue cycle is still a work in progress for...
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