HealthLeaders Media December 27, 2022
The patient financial experience and No Surprises Act are top of mind for revenue cycle leaders as we move into 2023.
As hospitals try to navigate the COVID-19 crisis, inflation, labor shortages, and rising expenses, organizations are going to finish out the year in the red, according to the latest National Hospital and Physician Flash reports from Kaufman Hall.
To increase collections and build a stronger, more positive relationship with patients amid these struggles, hospitals are putting the spotlight on the patient experience. While streamlining front-end and back-end operations are a must, there is a wrinkle that leaders have been struggling with: The No Surprises Act.
Novant Health’s Senior Vice President of Finance,...
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