HealthTech Magazines January 30, 2024
By J. Brett Tracy, VP of Revenue Cycle, Arkansas Heart Hospital and Randall Reasbeck, Director of Business Intelligence and Revenue Cycle Technology, Arkansas Heart Hospital
Automation in the revenue cycle is no longer a futuristic concept but a present necessity. Emerging from the challenges posed by COVID-19, such as quiet quitting, an aging workforce, knowledge shifts and recruiting competition, organizations are grappling with the need to identify resources that don’t exist. In the face of this scarcity, terms like RPA, AI, and BI have become interchangeable. Innovations such as ChatGPT and partnerships announced by EMR giants signal a shift towards streamlining clinical documentation, aiding decision-making, and alleviating administrative burdens.
For revenue cycle departments and hospitals to stay competitive...
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