MedCity News March 11, 2025
Matt Seefeld

As healthcare leaders look for the low-hanging fruit for AI and automation investments in the revenue cycle, there are three things that should be considered to achieve maximum impact on labor effectiveness.

The U.S. spends more on healthcare administration than other countries, according to a JAMA study. In fact, the estimated cost of waste accounts for approximately 25% of total healthcare spending.

It’s an area where applying automation and generative AI correctly can make a significant difference, especially in the revenue cycle where two-thirds of healthcare organizations are already focusing their efforts. While there are many ways to apply automation and AI to revenue cycle processes, some approaches stand to deliver greater ROI than others: namely those centered on...

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