Forbes December 2, 2024
Swati Kirti is the Group Director of Data Science at Walmart.
When we talk about accessibility, most of us think about things like ramps or elevators—physical features that help people get around. But what about online? So much of what we do now happens digitally. You can renew your driver’s license, shop for groceries or pay your bills, all from your phone. It’s super convenient. But only if you can actually access those tools.
Here’s the thing: A lot of the accessibility features that exist in the digital world are really hard to find. Take iPhones, for example. They’ve got a lot of accessibility options built-in, but how many people even know about them? And how hard is it to...
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