Managed Healthcare Executive September 16, 2021
But CVS, Walgreens and Walmart differ in how they are setting up in-store health clinics.
Retailers such as CVS Health and Walgreens Boots Alliance may force traditional providers to rethink the way they deliver healthcare. The drugstores ramped up care during the heart of the COVID-19 pandemic, often providing more convenient and less costly alternatives.
“Traditional providers have to think like retail providers going forward: convenient, transparent and cost-effective,” says Arielle Trzcinski, a principal healthcare analyst at Forrester, a research and advisory company. The retail clinics tend to be less expensive for consumers than traditional providers and urgent care centers, Trzcinski notes, and the walk-in access is an advantage over having to schedule an appointment.
By offering COVID-19 testing and...
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