Health Payer Intelligence November 5, 2018
The growing availability of retail clinics, combined with frustration over surprise bills, may be changing consumer healthcare purchasing patterns.
Consumers are changing the way they spend their healthcare dollars as the stress of surprise medical bills, coupled with new retail-style options, change the care delivery landscape.
Two new consumer surveys reveal that changing healthcare purchasing patterns could be a challenge for payers that are not nimble enough to adapt to emerging habits and increasing demands for simplicity, transparency, and convenience.
Surprise bills and unexpected costs are putting consumers off the idea of engaging regularly with the traditional healthcare system, says a poll by HealthSparq.
In the past twelve months, more than half (53 percent) of respondents to the survey...