Healthcare Finance News June 1, 2023
Jeff Lagasse

Retail clinic claims volumes grew 200% from 2017 through 2022, mainly due to high usage during the pandemic.

Retailers are well-positioned to disrupt healthcare, with a new Definitive Healthcare report showing that retail clinics have seen a 200% increase in utilization over the past five years – higher than primary care, urgent care and hospital emergency rooms.

Rising out-of-pocket healthcare costs, combined with increasing demand from patients for convenient healthcare options, have created a demand for alternative sites of care, with one recent KFF analysis showing out-of-pocket spending increased 35% since 2010, averaging $1,315 per person in 2021.

Retailers are stepping in to fill the demand for more cost-effective care, offering self-pay options with transparent and fixed pricing, and are...

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