Retail clinic, urgent care visits drop 12%: Report

Retail clinic and urgent care center visits declined 12% nationwide from 2022 to 2023, a March 31 white paper from Fair Health found.

The report also found that ambulatory surgery center utilization decreased by 7%, and telehealth use declined by 3% over the same period. In contrast, emergency room utilization rose by 4%.

Here are six other key findings from the report:

• Emergency rooms accounted for the highest percentage of medical claim lines among studied care settings in 2023, comprising 4.3% of all claims.
• Telehealth followed at 3.8%, while urgent care centers, ASCs and retail clinics accounted for 1.9%, 1.0% and 0.2%, respectively. Traditional physician offices remained the predominant setting for medical services.
• Women continued to...

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