Becker's Healthcare December 9, 2024
In collaboration with CorroHealth and Xtend, a CorroHealth Company

Provider organizations are grappling with revenue cycle operations and efficiency as Medicare Advantage denial rates increase.

This was the focus of an executive session at Becker’s 12th Annual CEO + CFO Roundtable, where Mike Morris, CEO of Xtend Healthcare, a CorroHealth company, and Geoff New, EdD, senior Vice President of clinical documentation and denials management at CorroHealth, discussed the payer denials problem and how data and analytics can serve as a solution.

Three key takeaways were:

1. Increasing payer denial rates is a major concern for hospitals and health systems.

According to Mr. Morris, more than half of American Hospital Association members surveyed last year reported their MA denials rate was between 21% and 30%. “In addition, an enormous 82%...

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