Medical Economics April 16, 2024
Physicians edit AI-generated responses to patient inquiries
A study conducted by the University of California San Diego School of Medicine shows the impact of AI-generated replies on physician messaging. While the study, published in the April 15, 2024, online edition of the JAMA Network Open, found that while AI-generated responses did not reduce physician response time, they notably contributed to relieving cognitive burden by furnishing empathetic drafts for physicians to edit.
Dr. Christopher Longhurst, the study’s senior author and executive director of the Joan and Irwin Jacobs Center for Health Innovation at UC San Diego Health, underscored the significance of leveraging AI to address health system challenges, particularly the surge in patient messages contributing to physician burnout. He emphasized that...
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