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As Trilliant Health’s Chief Research Officer, Sanjula Jain, Ph.D., and her team discovered that telehealth use is mostly driven by personal preferences — consumers who love the convenience, while others still prefer seeing a doctor in person because they think it’s better quality. Listen in on the final interview of a three-part video series
Sanjula Jain’s recent research on virtual care and telehealth useage with her organization, Trilliant Health, reveals important insights into consumer behavior and healthcare strategies.
As the company’s chief research officer, Jain and her team discovered that telehealth use is mostly driven by personal preferences — consumers who love the convenience, while others still prefer seeing a doctor in person because they think it’s better quality.
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Topics: Digital Health, Patient / Consumer, Provider, Survey / Study, Technology, Telehealth, Trends