MedPage Today April 14, 2024
— Policyholders end up in plans that don’t include their doctors or medications they regularly take
Federal and state regulators aren’t doing enough to stop the growing problem of rogue health insurance brokers making unauthorized policy switches for Affordable Care Act (ACA) policyholders, say consumers, agents, nonprofit enrollee assistance groups, and other insurance experts.
“We think it’s urgent and it requires a lot more attention and resources,” said Jennifer Sullivan, director of health coverage access for the Center on Budget and Policy Priorities.
The CMS, which oversees the ACA, “has acknowledged the issue,” said former Oklahoma insurance commissioner John Doak. “But it appears their response is inadequate.”
The reactions follow a KFF Health News article outlining how licensed brokers’ easy...
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