mHealth Intelligence April 26, 2024
Anuja Vaidya

The beleaguered company, still reeling from the Change Healthcare cyberattack, made the surprising decision to shut down its three-year-old virtual care service.

Optum, a subsidiary of UnitedHealth Group (UHG), is closing its virtual care business just three years after its inception, the company confirmed to mHealthIntelligence.

In an emailed statement, Optum emphasized its continued focus on virtual care capabilities, though there is no indication if it plans to replace the business with another telehealth-based service.

“Virtual care has been and will continue to be a core part of our comprehensive, integrated care delivery model designed to provide care to people where, when and how they prefer,” the statement reads. “As an enterprise, we are committed to providing patients with a...

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