Accenture June, 2015
A new report from Fjord, Design and Innovation from Accenture Interactive, explains how the digitization of everything + liquid consumer expectations are creating the next wave of digital transformation.
You will have heard of the Internet of Things, but how will businesses and brands use it? How will health services, transportation, insurance, utilities and security companies, for example, evolve to match our increasingly liquid demands and expectations in a world where almost everything is digitized?
These questions are answered in this ground-breaking report on the future of everyday life by Fjord, which envisages how businesses from oil companies to retailers, will create entirely new types of customer service or ways of working.
The Era of Living Services describes how...
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