MedCity News August 2, 2021
A little over half (55%) of Medicare Advantage plan members actively managed their care in the past year — a nine-percentage-point drop from 2019, according to a new report. This indicates that MA plans are faltering with regard to member engagement.
Though satisfaction with Medicare Advantage plans is high, fewer members actively managed their health over the past year, indicating a lack of engagement and communication, according to a new report.
Released last week by consumer insights and advisory services firm J.D. Power, the report includes survey responses from 3,359 members of MA plans across the country. The survey was conducted from January through March.
About 55% of MA plan members actively managed their care in the past year, the...
Today's Sponsors
Today's Sponsor