MobiHealth News November 2, 2020
When MA organizations are devising their digital strategies, Deloitte recommends making offerings that are consumer-centric, digital and interoperable.
As more consumers become accustomed to using technology to manage their health, health plans – including Medicare Advantage organizations – will need to accelerate their adoption of digital solutions to keep up with member expectations, according to a new report from Deloitte.
Deloitte’s report, which interviewed leaders from MA plans and digital innovators working with MA plans between April and May of this year, revealed that having certain digital health options available for members will be a minimum requirement going forward.
Virtual care has already become more widely used during the COVID-19 pandemic, and 26% of MA members said they used telehealth...
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