Managed Healthcare Executive November 2, 2019
Orbita, Inc., provider of a healthcare conversational AI platform, announces the release of the Voice Assistant Consumer Adoption Report for Healthcare 2019. To develop this report, Orbita sponsored independent research by Voicebot.ai, an online publication and research source dedicated to voice and AI technologies.
Based on a survey of 1,004 U.S. adults, the report includes these key highlights:• 7.5% of U.S. consumers have used voice assistants such as Alexa or Google Assistant for healthcare as of September 2019;
• Nearly 52% would like to use voice assistants for healthcare use cases in the future;
• 18- to 29-year-olds are the most likely to have used a voice assistant for healthcare-related services, but 45- to -60-year-olds are...
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