Forbes October 30, 2024
Kim Bozzella

Kim Bozzella, Protiviti Global Lead – Technology Consulting. Overarching responsibility for strategy, solutions and consulting delivery.

Embracing emerging technologies to drive business growth is a common focus for forward-thinking leaders. Businesses are pursuing technology modernization initiatives to enhance their competitiveness, efficiency and agility. These initiatives aim to upgrade and improve an organization’s technology infrastructure, systems, software and practices.

However, many often overlook the potential impact—both positive and negative—a technology modernization project can have on operational resilience, which is the ability of business services to recover from and resume after adverse events.

While technology modernization initiatives are intended to enable the business, the increased complexity of technologies and heavier reliance on third parties often introduce complex business challenges. Astute business leaders...

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