Healthcare IT Today January 23, 2025
Trailblazing Technology Enhances Patient Engagement and Satisfaction, Leading to Improved Care Outcomes
Relias, the trusted education and workforce enablement partner to 12,000 healthcare organizations, announces its acquisition of Feedtrail HealthcareXM, a company specializing in patient and employee experience, and reputation management.
Feedtrail’s software, named Best in KLAS 2024 for Patient Experience Improvement, enables real-time, personalized patient experience data collection that fosters loyalty and satisfaction for healthcare organizations, highlights areas for operational improvement, and enhances healthcare quality.
“We’re delighted to welcome Feedtrail to the Relias team. This strategic acquisition complements our healthcare workforce offerings with a set of comprehensive patient experience solutions,” said Kay Krafft, CEO at Relias. “By integrating Feedtrail’s innovative patient experience software with our existing solutions, we’ll extend...
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