Forbes February 26, 2025
In a previous article, we explored how generative AI (GenAI) is transforming various branches of technology operations (TechOps). As we delve deeper, it becomes evident that strong data discipline is key to successfully leveraging AI in this space.
In this article, we’ll examine specific AI tactics and their applications across different areas of TechOps, showcasing their transformative potential. Below are a few key ways TechOps is being transformed by GenAI:
• Data Preparation: Streamlining data cleaning, organization and structuring
• Predictive Maintenance: Anticipating system failures to minimize downtime
• Anomaly Detection: Identifying irregularities in systems and data
• Incident Automation: Streamlining workflows and reducing manual intervention
• Customer Support Bots: Providing automated, efficient customer service
Let’s discuss how each of...
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