HealthIT Answers May 19, 2024
By Pooja Babbrah, Practice Lead, PBM Services, Point-of-Care Partners
Recent Failures of Retail Health Clinics & Role of Pharmacies in Bridging Care Gaps
In a surprising turn of events, Walmart announced the closure of all 51 of its health clinics. This decision comes just months after signals of potential expansion, making the news particularly shocking and disappointing. Walmart cited “profitability concerns due to reimbursement and staffing” as reasons for this abrupt decision, highlighting the broader issues facing retail health clinics, such as the perceived quality versus access tradeoff and the challenge of ensuring continuity of care.
A survey by NEJM Catalyst in October 2022 revealed that nearly 70% of global health leaders view the quality of care in retail clinics...
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