MIT Technology Review July 31, 2024
New research illuminates findings about cloud maturity, data readiness, and AI adoption.
The rise of generative artificial intelligence (AI), natural language processing, and computer vision has sparked lofty predictions: AI will revolutionize business operations, transform the nature of knowledge work, and boost companies’ bottom lines and the larger global economy by trillions of dollars.
Executives and technology leaders are eager to see these promises realized, and many are enjoying impressive results of early AI investments. Balakrishna D.R. (Bali), executive vice president, global services head, AI and industry verticals at Infosys, says that generative AI is already proving game-changing for tasks such as knowledge management, search and summarization, software development, and customer service across sectors such as financial services, retail, health...