McKinsey February, 2020
Shubham Singhal, Senior Partner

John E. Gallina, EVP and CFO at Anthem shares his perspective on the changing healthcare landscape and opportunities to reduce cost, reinvent care delivery, personalize the consumer experience, and engage with partners to create change.

DISCLAIMER: The views and opinions expressed are those of the interviewee(s) and are not necessarily those of McKinsey and Company.

Following is an edited transcript:

Shubham Singhal:

This is Shubham Singhal and I’m here with John Gallina, chief financial officer of Anthem. Welcome, John. Why don’t we start with your view on what you see as the most significant trends in healthcare?

John Gallina:

As you know, there are many difficult challenges in the healthcare industry today. In addition to the rapid pace of...

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