HealthTech July 19, 2021
Healthcare organizations expanded virtual care in 2020 at an astounding rate, allowing them to continue caring for patients during the pandemic in ways that addressed safety, convenience and efficiency.
In the process, many providers assembled disparate, disconnected solutions and technology that created silos, inconsistent and poor workflows and less-than-optimal protections for privacy and security. The challenge for providers now is to knit those hastily erected, crisis-driven systems into a cohesive, intentional and strategic platform to provide exceptional virtual care to their patients.
There are compelling reasons for healthcare technology leaders to refine the IT infrastructure that supports virtual care, not in the least because it is poised to become highly competitive due to its effectiveness and efficiency for...