MedCity News November 6, 2023
Katie Adams

Discussions around healthcare’s workforce crisis usually center around providers’ lack of clinicians, but there’s a sweeping shortage of revenue cycle workers, too. In a new report, Experian Health surveyed 200 employees who are responsible for staffing the revenue cycle function at providers — every respondent said that staff shortages are having a significant negative impact on their organization’s ability to get paid for care and/or patient engagement.

Healthcare’s workforce shortage is one of the most pressing — perhaps the most pressing — issue plaguing the industry. Discussions around this topic usually center around providers’ lack of physicians and nurses, but there’s a sweeping shortage of front and back office staff members, too.

Experian Health, a company that sells revenue cycle...

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Topics: Provider, RCM (Revenue Cycle Mgmt), Survey / Study, Technology, Trends
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