Becker's Healthcare August 20, 2024
Integrating artificial intelligence and automating workflows can significantly improve hospital operations, particularly in revenue cycle management, and many providers are developing AI tools to help with third-party payer denials and the rising cost of collections, among other areas.
About 74% of hospitals and health systems are actively automating some portion of their revenue cycle operations, with an additional 46% of these organizations reporting using some form of AI, according to a recent report published by Akasa and the Healthcare Financial Management Association.
While workers’ fears about AI taking their jobs is softening, the onus is on health system leaders to ensure their team understands what AI means for their role, what automation is and what it is not,...
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