Healthcare IT News November 10, 2020
Panelists at the HIMSS & Cleveland Clinic Patient Experience Digital Series stressed the importance of patient engagement and community connection as part of a continued response to COVID-19.
The COVID-19 crisis has accelerated innovation throughout much of the healthcare sphere.
At the same time, said panelists at the HIMSS & Cleveland Clinic Patient Experience Digital Series this week, the quick pivot to new policies in response to the pandemic, and the speed at which new technologies were rolled out, carry the danger of leaving some of the most vulnerable people behind.
“We rolled so fast this year,” said Adrienne Boissy, chief experience officer at Cleveland Clinic, speaking on the panel titled Setting the Stage: Redefining the Patient Experience.
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